Privacy policy

Data processing related to this site’s web services takes place at the aforesaid Data Controller's offices and is exclusively handled by staff authorised to the processing, or by staff in charge of occasional maintenance operations. No data deriving from the web service is communicated or disseminated. Personal data provided by users who enquire about the sending of material regarding a requested service (or even for information purposes only) are used to follow up the User's enquiries and can be communicated to third parties provided that such parties are necessary, involved and functional to satisfy the aforementioned demands.

The collection and processing of the User's personal data shall be in compliance with the general principles of necessity, correctness, relevance and non-excessively, as regulated by the site’s conditions of use, and specifically, data processing shall take place for:

• A. replying to questions and providing information requested by the User (optional, explicit and voluntary sending of emails to the addresses indicated on this website entails the subsequent acquisition of the sender's address, necessary to reply to such requests, as well as any other personal data included in the message):
  • 1. to contact the User about the services provided by GATE-AWAY S.R.L. or by its commercial partners (estate agencies or individuals);
  • 2. regarding User enquiries into real estate, such data will be forwarded to the advertiser (real estate agency with a sales mandate or property’s owner).
  • 3. user support via instant messaging services that involves the non-mandatory transmission of personal data to continue to use the service.
• B. the acquisition of CVs, both on paper and in electronic format, spontaneously sent by candidates interested in collaborating with GATE-AWAY S.R.L. from the "Work with us" section;
• C. the registration to events organised or coordinated by GATE-AWAY S.R.L., of training or other, also via the User's compilation of specific forms on the site's pages, or accessible from links to external sites (for which specific valid policies are present), and the consequent issue of the relative certificates of attendance or of another nature;
• D. to allow the User to access, through their registration and creation of an own User profile, the member's area for the provision of services, products and any other kind of request and the subsequent and autonomous management of their User profile from a control panel including the placement of offers;
• E. the "NEWSLETTER" service that the User is entitled to sign up for. If the User’s personal data has been provided by registering to the aforementioned service, the same will be used for the sole purpose of sending the newsletter and shall not be disclosed to third parties;
• F. specifically regarding the necessary and indispensable processing of operative, managerial, accounting and other matters, certain data shall be used for the registration and communications as required by law;
• G. verification of the customer's level of satisfaction with regard to the services provided and any other kind of request, through personal interviews, telephone calls or by sending emails or text messages;
• H. subject to the “data subject's consent“1, through traditional contact methods (ordinary mail or via a telephone operator) and automated (email, text messages) for purposes:
  • 1. functional to commercial/promotional activities such as commercial communications, sales, sending advertising material or for carrying out market research on the services offered (by way of example and not exhaustively: updates on initiatives, offers and promotions relating to services and products referable to activities of GATE-AWAY S.R.L. and third parties with whom it collaborates, including online programmes and promotions aimed at rewarding or retaining potential customers);
  The legal basis of the processing is identifiable in the Civil Code and in the Consumer Code.

• According to Article 6, Paragraph 1, Letters b), c) and f)
  • a) the data subject has given consent to the processing of their personal data for one or more specific purposes;
  • b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps following the request of the data subject prior to entering into a contract;
  • c) processing is necessary for compliance with a legal obligation to which the controller is subject;
  • f) processing is necessary for the pursuit of the legitimate interest of the data controller (for example, the prevention of fraud or abuse of our website: it may be considered as a legitimate interest to process personal data for direct marketing purposes (such as highlighted in point no. 47 of the GDPR) or by third parties, provided that the interests or the fundamental rights and freedoms of the data subjects who request the protection of personal data do not prevail, in particular if the data subject is a minor.

• a) used anonymously for statistical purposes;
• b) made available to the Data Controller's Collaborators, such as Data Protection Officers or persons authorised to process personal data;
• c) communicated to third parties, individuals or companies, public administrations, professionals, law enforcement agencies, government agencies, regulatory bodies, courts or other public authorities authorised by the law;
• d) communicated to commercial partners, only in the case of prior and explicit consent of the User.
• e) if necessary, transferred to another Data Controller in accordance with the provisions of the GDPR, including with regard to the right to data portability;