Improving communication and breaking down language barriers when searching and buying a home in Italy. These are the two main motivations that prompted Gate-away.com to invest and create an advanced automated message translation system.

What does this mean for you? Every time you send a request for a property you are interested in through our portal, you can feel free to write in your own language because our system translates it automatically yet accurately into the advertiser’s language, in case it is different from yours. The same will happen when you’ll receive a reply from the advertiser, which will be in your language, no matter what his/her language is.

Each message will also show the original text when translation is needed.

Gate-away.com is the first company to introduce this service in real estate sector in Italy, which is based on the use of artificial intelligence using neural networks and machine learning. It means that it uses a method that teaches computers to process data in a way that is inspired by the human brain. 

We are sure that this system will ease your communication with the seller and pave the way to the property of your dreams in Italy.

How can you benefit from this service on Gate-away.com?

This is something which is completely free and you can benefit from it when you exchange emails with the advertiser. Or else you can sign up for free on the MyGate-away area on the portal. There you will find the graphical user interface similar to the most popular messaging apps; you can keep track of all messages exchanged with advertisers and send them more easily.

Gate-away.com message service - GUI

Some figures about the Gate-away.com message service

Today, a few months after its official launch, the system has processed more than 185,000 messages belonging to approximately 81,000 conversations.

What international buyers think about it

There have been a number of very positive feedback from both overseas house-hunters in Italy and advertisers.

In particular, according to a survey that we have sent to about 36,000 international users, we have registered that 39.8% of those who have answered rated the service ‘very useful’ and 43.26% rated it ‘useful’. Only 3.55% rated the service as ‘not very useful’.

Also, they have highlighted the fact that it is very easy to benefit from this free service and they are very happy to be able to write in their own language of course. Among other responses the ‘possibility of archiving conversations’ is a plus.

What real estate agencies think about it

Real estate agencies advertising on Gate-away.com also rate the service positively according to a survey sent to 800 of them.

48.28% of those who have answered rated the service “very useful”; 24.14% consider it “useful”. Only 10.34% rated the service as ‘not very useful’. Only 4.45% considered the service “useless”.

Yet, the features that they like the most are the possibility of attaching files; the possibility of writing in their own language; exchange messages very easily and having a history of all conversations, all in the same place.